Tracking of shipments – Check delivery
To keep an eye on a shipped order.
Shop preview: Orders, payments and e-mail delivery are not yet activated. The following information describes the intended order process.
Keep the consignment number ready
If you have received a shipment number for a shipped order, you can check it at the specified parcel service. No packages are sent in the shop preview and no shipment numbers are created.
Use the link of the parcel service in your shipping information. A newly assigned number cannot display a scan at first.
Multiple Packages
An order can include several packages. Then check each notified consignment number. The packages can be delivered at different times.
Delivery delayed or incomplete?
Write us with your order number and, if available, the shipment number. Tell us which articles are missing or which problem has occurred. A photo can help with the clarification, but is not a mandatory requirement for a complaint.
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